Privacy Policy

Abitagum is operated by Neurostate Pty Ltd (ABN 96 921 714 263), based in Australia. When we say “we”, “us”, or “our”, we mean Neurostate Pty Ltd.

We collect the following personal information:

• Contact details, name, email address, and phone number when you place an order or contact us.
• Shipping address, to deliver your order.
• Payment information, processed securely by Shopify Payments. We do not store card details on our servers.
• Usage data, pages visited, browser type, and device information via cookies and analytics tools.
• Newsletter subscription, email address if you opt in.

• To process and fulfil your orders.
• To send order confirmations and shipping updates.
• To send marketing emails (only with your consent, you can unsubscribe at any time).
• To improve our website and customer experience.
• To comply with legal obligations.

We share your information only with trusted service providers who help us operate our business:

• Shopify, powers our online store and processes payments.
• Australia Post / courier partners, for order delivery.
• Email service provider, for marketing and transactional emails.

We never sell your personal information to third parties.

We use cookies to remember your cart, track website analytics, and improve your browsing experience. You can manage cookie preferences in your browser settings.

Under the Australian Privacy Act 1988, you have the right to access, correct, or request deletion of your personal information. To exercise these rights, contact us at hi@abitagum.com.

We use industry-standard security measures, including SSL encryption, to protect your information. All transactions are processed through Shopify's PCI-DSS compliant payment system.

We may update this policy from time to time. Significant changes will be posted on this page with an updated date.

If you have questions about this policy, reach out at hi@abitagum.com.